Throughout our long history, we have demonstrated our commitment to operational excellence. We know it is our responsibility to manufacture our products safely and to be a good neighbor in our communities.
By acting responsibly and promoting safety and environmental excellence throughout our organization, we have established a leadership position among global chemical manufacturing companies with a record of world-class SH&E performance. With a mindset of continuous improvement, we remain focused on further advancing our SH&E performance and our ability to improving the safety of our products and processes.
Guided by our Corporate SH&E Compliance Audit, Assessment and Corrective Action Program Standard, we develop our annual audit schedule using a risk-based approach which includes consideration of factors such as time since last audit, site SH&E performance and tenure of SH&E resources. Our audits are conducted by teams of internal subject matter experts who are supported by external resources, as needed. Each audit includes an evaluation of facility procedures, practices and site conditions to manage compliance with national, state/provincial and local SH&E regulations, internal company standards and industry recognized best practices.
Corrective actions are established for any gaps and closure of those actions is tracked to completion. In 2019, comprehensive SH&E audits were conducted at nine locations.
In addition to Corporate SH&E audits, we participate in annual external audits in conjunction with our commitment to Responsible Care and ISO. Our manufacturing facilities also implement annual self-assessment programs as part of our ongoing efforts to continuously evaluate and advance our SH&E compliance performance.
Cabot's Emergency Management program is defined by our Emergency Management Planning Standard which sets out minimum requirements for all our facilities. Included in the Standard are expectations for the identification of risk and potential emergency events; development and implementation of a written Emergency Management Plan, with annual reviews; annual training for all employees and teams on the elements of the plan and testing through drills, exercises and other methods; communication of the plan to local emergency responders and emergency response contractors to ensure sufficient resources will be available if needed.
Cabot has also implemented a Corporate-level Emergency Response and Crisis Communication Plan which identifies a crisis team, defines roles and responsibilities of the members of the team, details steps and communication responsibilities during a crisis event and provides tools and resources for a thorough emergency response.
Elements of our program include detailed procedures for maintenance and inspection of tanks and equipment as well as training requirements to ensure employees, contractors and transporters involved with bulk chemical transfer and storage are trained in the environmentally safe operation, maintenance and inspection of bulk chemical storage tanks, pipelines and transfer areas. We also provide training on our emergency response plans, including through the use of drills, to ensure employees, contractor and transporters are familiar with our emergency response procedures and are aware of their responsibilities during an emergency.
We require contracts with all bulk chemical suppliers and transporters that outline expectations for their transportation and operating procedures as well as use of equipment appropriate for the task. These measures help us to manage our risks as well as ensure compliance with applicable regulations, permits and standards
As part of Cabot’s Enterprise Risk Management program, significant risks are assessed, and appropriate mitigation strategies are reviewed. Transportation risks are included in this process. For those transportation risks that could present more significant outcomes, Cabot has contracted with outside consultants to audit and recommend improvement opportunities which are then acted upon to ensure that these risks are controlled and reduced to the lowest acceptable level.
Before partnering with a contractor, we conduct a thorough prequalification process which includes an evaluation of past safety and environmental performance. Contractors are assessed on their capabilities to manage the specific hazards and risks associated with the work, the qualifications of their team and their SH&E systems.
Each facility provides a comprehensive safety orientation to all contractors prior to beginning work. Retraining is required annually. In addition, contractors must demonstrate they have successfully completed any task-specific training required and that they possess all required qualifications and trade licenses.
Compliance with Cabot's requirements is monitored with field safety observations and auditing of the site's contractor safety management system.